Privacy & Policy

Welcome to Zwishh, operated by Bytecommerce Private Limited (“Company”, “we”, “our”, or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our platform, including our website, mobile app, and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address, payment details, etc.

• Usage Data: Device information, browser type, IP address, app usage data, clicks, interactions with content (e.g., videos), and time spent on the app.

• Location Data: To provide hyperlocal services and nearby store/product suggestions.

• Media Content: Uploaded videos, product reviews, and interactions with social commerce features.

2. How We Use Your Information

We use the collected information to:

• Deliver and improve our services

• Process orders and facilitate quick deliveries

• Personalize content, recommendations, and ads

• Enable seller and customer communication

• Prevent fraud and ensure security

• Comply with legal obligations

3. Sharing Your Information

We may share your data with:

• Local sellers and D2C brands for order fulfillment

• Delivery partners to ensure timely deliveries

• Third-party service providers (e.g., payment gateways, analytics tools)

• Government authorities when required by law

We do not sell your personal data to third parties.

4. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service can guarantee 100% security.

5. Your Choices

You have the right to:

• Access, update, or delete your personal data

• Opt-out of promotional communications

• Disable location access through your device settings

6. Children’s Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect data from minors without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our app or website.